Additional IT Services in Kent & London
– Expert Support Beyond the Basics
Some technology needs sit outside day-to-day IT management – but still need to work seamlessly with the rest of your systems.
Nova provides a range of additional services where required, delivered with the same care, documentation and joined-up thinking as everything else we do. Nothing is installed in isolation, and nothing is left unsupported.
Fully managed wireless networks
Wireless performance should be consistent, secure and dependable – not a daily frustration.
Nova designs and manages site-wide wireless networks tailored to your environment and usage needs, including:
- Single offices
- Multi-floor buildings
- Warehouses and production environments
- Hospitality and guest Wi-Fi
- Home and hybrid working setups
Solutions are designed based on how your organisation actually works – whether that involves high-volume data use, specialist applications or general business access. Everything is configured, monitored and supported as part of your wider IT environment.
Structured cabling that forms a reliable foundation
Every reliable network starts with solid foundations.
Nova provides structured cabling installations designed to support fast, stable and future-ready networks – whether you’re fitting out a new space, upgrading existing infrastructure or resolving ongoing performance issues.
Our cabling services include:
- Installation to recognised industry standards and specifications
- Full testing and certification on completion
- Clear documentation for future reference
We install:
- Cat5e (up to 1Gbps)
- Cat6 (up to 1Gbps)
- Cat6a (up to 10Gbps)
- Cat7 (up to 10Gbps)
For installations exceeding standard cable length limits, secure fibre optic cabling is used to ensure performance and reliability are maintained. A well-designed cabling infrastructure improves speed, stability and longevity – reducing future issues and costly rework.
Fast, reliable connectivity – fully managed
Internet connectivity underpins almost every part of modern business.
Nova provides fully managed connectivity services, including:
- Dedicated leased lines
- Full Fibre (FTTP)
- SoGEA connections to replace legacy FTTC broadband
Rather than dealing with multiple providers or long ISP support queues, you simply contact the Nova support team. We manage the service, liaise with suppliers and resolve issues on your behalf. Connectivity is treated as a critical service – not an afterthought. Flexible,
VoIP Phone Systems in Kent & London – Flexible, Reliable & Business-Ready
A modern phone system should be flexible, cost-effective, resilient and usable from anywhere. Nova provides cloud-based VoIP telephone systems designed to support organisations of all sizes – from single users to multi-site teams.
A full PBX service, built to scale
- Supports one user through to hundreds
- Changes applied within minutes, not days
- Simple end-user admin access if required
- Physical handsets or softphones supported
Microsoft Teams integration
- Make and receive calls directly within Teams
- See colleague availability in real time
- Transfer calls easily between users
- Maintain full PBX functionality behind the scenes
Teams integration allows organisations to consolidate communication into one familiar interface without losing flexibility or control.
Cost-effective and transparent
- £11.99 per user per month
- Dedicated phone number
- Softphone included
- UK landline, 03 and UK mobile calls included
- Change management included within standard SLAs
- Optional international calls for £4.00 per user
No hidden add-ons. No unexpected charges.
Built for resilience
- Cloud-based infrastructure with automatic failover
- Independent network links for high availability
- Users can access the service from multiple devices
If hardware fails or staff need to work remotely, calls can still be made and received – including via browser-based softphones if required.
Designed to work alongside NovaOne+
These services are not delivered as disconnected add-ons. They are designed to support and integrate with NovaOne+, ensuring:
Consistent documentation
Clear ownership and accountability
Proper security and resilience
One joined-up technology environment
Everything fits together, and everything is supported properly.
Need help with something specific?
If you have a requirement outside core IT support, or you’re planning a change that needs careful integration -–we can help.
Ask us about additional support
A straightforward conversation about what you need and how best to deliver it.
Certificate No: 23760
Certificate No: 23760
Certificate No: 23760
